Help & answers
Home Care FAQs
Answers to the questions families ask us most.
Answers to common home care FAQs
Choosing home care for a loved one comes with a lot of questions. Below are answers to the home care FAQs families ask us most, from what non-medical care includes to scheduling, 24-hour care, veteran care and how to get started.
Have a question that is not answered here? Call us at 561-652-2017 and we will be glad to help.
Questions & answers
Home care FAQs
Still have questions? Call us at 561-652-2017.
What is non-medical home care?
Non-medical home care is in-home support with everyday living, such as companionship, meal preparation, light housekeeping, laundry, errands, transportation and medication reminders. It does not include nursing or medical tasks.
Which areas do you serve?
Genesis Companion Care serves families in Palm Beach, Martin, St. Lucie, Indian River and Okeechobee counties in Florida, including West Palm Beach, Boca Raton, Delray Beach, Boynton Beach, Jupiter, Wellington, Stuart, Port St. Lucie, Fort Pierce, Vero Beach, Sebastian and Okeechobee.
Do you offer 24-hour care?
Yes. We offer hourly visits, overnight care and around-the-clock 24-hour care, and families can change the schedule as needs change.
Do you provide care for veterans?
Yes. We provide non-medical in-home care for veterans and their spouses, including companionship, transportation to appointments, homemaker help and respite for family caregivers.
How do we get started?
Call 561-652-2017 or send us a message. We will talk about your loved one's needs, answer your questions and build a care plan together.
Is there a minimum number of hours?
Schedules are flexible. Contact us to discuss the visit length and frequency that works for your family.
Can we change caregivers if it is not the right fit?
Yes. A good match matters. If the fit is not right, tell us and we will make a change.
Do you provide medical care?
No. Genesis Companion Care provides non-medical services only. If your loved one needs nursing care, wound care or medication administration, those services must come from a licensed medical provider.
Because they matter
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Call today for a friendly conversation about your loved one's needs. There is no obligation.